Carrick Health

Carrick Health develops patient-engagement technology for healthcare organizations. Its platform uses text messaging, automated follow-up, intake workflows, and AI-enabled communications to reduce missed appointments, reach patients more effectively, and lessen repetitive administrative work for care teams. Operational and Communication Challenges. Missed Appointments: Cuts high no-show rates using two-way text reminders and automated follow-ups. Hard-to-Reach Patients: Switches from failed text messages to automated AI phone calls. Administrative Burden: Handles repetitive tasks, patient intake, and routine phone calls so staff can focus on care. After-Hours Inquiries: Provides a 24/7 FAQ assistant for basic questions about office hours, insurance, and schedules