CGI

CGI is a global IT and business consulting firm providing services in business consulting, systems integration, managed IT, cloud, cybersecurity, data analytics, automation, and AI. Its Halifax team supports clients across industries including government, banking, insurance, and manufacturing. Our AI Knowledge Assistant is a RAG-based tool (hosted on AWS) that instantly answers employees' questions by drawing directly from the company's own documents and forms. When a user asks a question in the chat, the assistant searches the connected database, summarizes a clear answer, and points to the exact page and paragraph where the information came from. It also provides a direct link that opens the source document, so users can verify the details in seconds. Users can ask follow-up questions, and save or print their conversations for later reference.